IT Business Analyst and Application Support

Salary: ฿35,000 – ฿45,000 per month

Job Descriptions Key Highlights:

• Solid and initiating innovation project digital transformation and data driven in business to business unit unable revenues, opportunity and increase efficiency, effectiveness, productivity with new technology according business requirement

• Gathering information and evaluating output requirements and formats analyze, assess, and prioritize critical findings (focus areas) in digital transformation and measurable solutions.

• Define project requirements by identifying project milestones, phases and elements

• Produce specifications of business requirements to a level that enables effective delivery of agreed changes/ad hoc, also provide the impact analyst with team and vendor

• Designing a business service solution that will meet the business needs

• Collaborated with team members stakeholder to defend business service solution analysis based upon requirements.

• Monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions

• Provide suggestion to related departments concerning project management methodology

• Provide support on UAT environment to test functionality of application before promote to production environment

• Coordinating with vendor to develop systems that meet end-user requirements

• Integrate Agentic AI, automated systems, and enterprise AI performance optimization tools (including vector search and agent-based solutions) with existing platforms.

• Communicate with technical team leads, and developers and users to assure an extensive understanding of system requirement, project status, and implementation

• Monitoring all staff concerning the project to ensure its timeliness

• Continuously learning about new technology in order to transform business unit.

Qualifications:

• Bachelor’s Degree/ Master’s Degree in Business Management, Computer Engineering, Computer Science, Information Technology, or related fields

· At least 6-7 years’ experience in Project Management and Business Analyst and demonstrated strong project management skills in applying techniques to deliver actionable projects to enable business

· Business acumen and proven experience in FMCG, manufacturing as well as proven experience with manage system integration-SI partners will be advantage

· Demonstrated systematic, problem solving, innovative, prioritizing, presentation and can-do attitude

· Young & Energetic with Strong attention to detail and quality/accuracy of deliverables, preferring outcomes over outputs.

• Experience in SAP Application is a plus.

• Strong communication skills, interpersonal skills, analytical skills, systematic thinking and able to work under pressure within deadlines.

• Good command in English (writing and speaking)

• Good computer and technology skills (Microsoft office O365 suite, Robotic Process Automation and AI)