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Taylor Coulter

IT Business Analyst (CLM/ CRM/ ERP), 2 years contract

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Our client is from a public transportation company. As a result of expansion, they are looking for a Business Analyst.


Job Responsibilities:

  • Support the Corporation-wide implementation of the Contract Lifecycle Management System (CLMS) to centralize and digitalize contract lifecycle.

  • Strengthen risk mitigation, compliance, and governance through standardized templates, clause libraries, workflows, and analytics.

  • Enhance efficiency and transparency by replacing manual processes with an enterprise-grade platform integrated with key systems.

  • Support design, requirements definition, and validation for CLMS functionalities.

  • Facilitate business process mapping and gap analysis.

  • Coordinate integration activities with existing systems, SSO, and e-Signature.

  • Assist in creating and standardizing templates, clause libraries, and approval workflow rules.

  • Support project tracking, vendor management, and phased rollout documentation.

  • Prepare project related materials such as meeting/ post meeting materials, business requirement documentation/ technical specifications.

  • Conduct system testing and validate system functions with use case preparation.

  • Support data preparation and migration.

  • Develop training materials and user guides for change management.

  • Provide post-go-live support and communications.

  • Coordinate workshops and requirement consolidation across departments.



Job Requirements:

  • Bachelor’s Degree or above in Computer Science, Information Technology or related discipline

  • Holder of PMI-PBA or PMP; holder of CBAP or Agile certificate is added advantage

  • At least 10 years in IT project system implementation

  • Understanding business processes, desirable to have hands on experience in contract management process

  • Proficiency in core languages/ tools (e.g., PowerBI, low coding workflow) and knowledge in SQL, .NET, HTML

  • Domain knowledge in CLM/CRM/ERP or integration projects is an advantage

  • Analytical, communication, stakeholder management

  • Good command in both spoken and written English and Chinese


To apply for this role, please click the "Apply Now" below and send your full resume by MS word format.

Only shortlisted candidate will be notified. Personal data collected by job applicants will be kept in strict confidence and used for recruitment purpose only.

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