IT Business Analyst - Financial Services

Salary: HKD 400000 - 480000 per annum

We are seeking a proactive and detail-oriented IT Business Analyst to support the delivery of technology projects across the full Software Development Life Cycle (SDLC). The successful candidate will work closely with business stakeholders, project managers, business analysts, developers, QA teams, and vendors to ensure projects are delivered on time, within scope, and aligned with business objectives.
Candidates with hands-on experience in Financial Services, Banking, Insurance, or FinTech environments and a solid foundation in Business Analysis are highly preferred.

Responsibilities

• Collaborate closely with business users, operations, and product teams to elicit, document, and analyze business requirements and user stories.
• Coordinate end-to-end project activities throughout the Software Development Life Cycle (SDLC), including requirements gathering, analysis, design, development, testing, deployment, and post-production support.
• Lead workshops, interviews, and requirement-gathering sessions across business units.
• Design and optimize "As-Is" and "To-Be" business workflows, identifying opportunities for automation and operational efficiency.
• DocTranslate business objectives into detailed Business Requirement Documents (BRDs), functional specifications, user stories, process flows, and wireframes.
• Ensure business workflows, operational needs, and regulatory contexts are effectively translated and aligned with HQ strategies and technical delivery standards.
• Collaborate closely with dev/QA teams to clarify scope; prepare and facilitate User Acceptance Testing (UAT) with local and overseas business users.
• Support project milestones, ensuring transparent progress tracking across stakeholder groups.

Qualifications & Requirements

• Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related field.
• Professional certifications such as PMP, or Certified Scrum Master (CSM) are a plus.
• 3+ years of experience as a Business Analyst within corporate or IT consulting environments.
• Proven track record of managing conflicting priorities and driving consensus across multi-disciplinary teams.
• Hands-on proficiency with flowcharts, process mapping, and requirements management tools (Jira, Confluence, Visio, or similar).
• Hands-on experience in requirements gathering, business analysis, stakeholder management, and UAT coordination.
• Experience within Banking, Insurance, Financial Services, or FinTech environments is highly preferred.
• Exposure to both Agile and Waterfall project delivery methodologies.
• Exceptional interpersonal, problem-solving, and negotiation skills with strong cross-cultural awareness.
• Strong written and verbal communication skills in English. Proficiency in Cantonese and/or Mandarin would be an advantage.
• Please note that only shortlisted candidates will be notified.

If you believe you have the right skills, attitude, and experience, please click 'apply now' below and upload your resume. Alternatively, for a confidential chat, please contact Helen Fong by applying directly to email hfong@captarpartners.com. Please note that only shortlisted candidates will be notified.