IT Business Analyst / Functional Consultant

Salary: RM 5,000 – RM 7,500 per month

Why Join Us?

We are a digital solutions and software engineering company driving business transformation through technology, process thinking, and strong delivery discipline. We grow people who can think, lead, and deliver impact, not just execute tasks.

Our culture emphasizes:

· Ownership & Accountability — We deliver what we promise

· Thinking Culture — We don’t just execute, we analyse and improve

· One Team Collaboration — Business, Functional, Technical moving as one

· Client Partnership — We solve real business problems, not just build systems

· Continuous Improvement — Every project makes us better

We are looking for a Functional Consultant / IT Business Analyst who can think, analyse, and lead functional clarity — not just document requirements.

Role Purpose

You will act as the bridge between business vision and system execution, ensuring digital solutions are meaningful, usable, and aligned to real business workflows.

This is a client-facing, thinking-driven role requiring strong ownership, analytical mindset, and ability to lead functional direction across Agile delivery cycles.

Requirements

· Bachelor’s Degree in Business / IT / Computer Science / Information Systems
· Min. 2 years experience in Functional Consultant / Business Analyst / System Analyst role
· Strong analytical thinking and business process understanding
· Experience in CRM / ERP / MES /Booking / E-commerce / Enterprise Systems
· Experience in Manufacturing Execution system (MES) will be added advantage
· Experience in software / digital / enterprise system projects
· Comfortable working in Agile / fast-paced delivery environment
· Strong requirement structuring and documentation capability
· Good stakeholder and client communication skills
· Ability to handle ambiguity and drive clarity
· Exposure to system integration, API workflows, or automation
· Experience handling UAT and client-facing delivery
· Experience in digital transformation or process improvement initiatives
· Fresh graduate are encouraged to apply

What You Will Do

Functional Thinking & Requirement Leadership

· Lead requirement discovery workshops and business process deep-dive
· Translate business needs into clear functional design and system logic
· Identify gaps, risks, and improvement opportunities early
· Ensure requirement clarity before development begins
· Drive structured functional documentation (FSD, workflows, business rules)

Digital Transformation Contribution

· Analyse client business workflows and propose digital improvements
· Ensure systems are aligned to operational reality, not theoretical design
· Support process optimisation, automation, and system adoption
· Contribute to continuous improvement across projects

Agile Delivery & Ownership

· Work actively within sprint cycles (planning, grooming, review)
· Ensure backlog readiness and requirement traceability
· Collaborate closely with PM, Dev, QA, and UI/UX as one delivery team
· Take ownership of functional outcomes, not just documentation

Client Partnership & Communication

· Act as functional advisor to clients, guiding them through solution logic
· Present workflows, system behaviour, and functional designs clearly
· Manage requirement clarity, scope understanding, and expectation alignment
· Support UAT, sign-off, and post-go-live adoption

Who We Are Looking For

We are not just looking for a requirement writer. We are looking for someone who:

· Thinks before documenting
· Sees business problems, not just system features
· Takes ownership of delivery quality
· Communicates clearly and confidently with clients
· Works collaboratively, not in silos
· Believes in continuous improvement