IT Business Analyst

A day in the life of a Murphy Business Analyst

• Engage with sponsors, subject matter experts and stakeholders across the business to identify, analyse, prioritise, and document functional and non functional requirements.
• Facilitate workshops, interviews, gap analysis, and process mapping sessions to define current/future-state processes and develop business cases.
• Review and analyse documentation, data, information and change requests taking action and acting upon conclusions accordingly.
• Support those requesting new projects and improvements to develop summary requirement, objective, strategic alignment and benefits information that help inform triage, signposting, business cases and prioritisation.
• Translate business needs into clear, concise, and testable requirements or user stories and present these back to sponsors, subject matter experts and stakeholders.
• Identify interdependencies, risks and issues that may adversely impact delivery of IT projects and work plans.
• Work closely internally with architects, developers, and technical teams, and externally with third party suppliers and vendors, to define solution options and assess feasibility.
• Ensure proposed solutions align with business objectives, technology standards, and organisational strategy.
• Support the delivery lifecycle by providing clarification of requirements, attending stand-ups, and reviewing deliverables.
• Analyse existing business processes to identify inefficiencies, risks, and opportunities for optimisation.
• Recommend technology-enabled improvements and contribute to continuous improvement initiatives.
• Assist in designing new workflows, data models, and system enhancements.
• Develop test cases and acceptance criteria aligned to requirements.
• Support system and user acceptance testing by coordinating sessions, validating functionality, and documenting defects.
• Stakeholder Engagement & Change Management
• Develop trusted and robust relationships with sponsors, subject matter experts, stakeholders and IT staff ensuring alignment, transparency, and effective communication so as ensure that project delivery success is maximised.
• Prepare user guides, training materials, and communication packs for new system implementations or upgrades.
• Support change management activities to ensure smooth adoption of technology solutions and handover of services to Business as Usual.

Still interested does this sound like you ?

• Degree in Information Systems, Computer Science, Business, or related discipline. BCS Business Analysis qualifications, or equivalent knowledge and experience, in business analysis.
• Proven experience as a Business Analyst supporting the delivery of digital transformation.
• Excellent verbal and written communication skills, with demonstrable experience in documenting requirements, process mapping, writing user stories, benefits analysis, presenting and facilitation.
• Flexible and adaptable with well-developed analytical, investigative, critical thinking and problem-solving skills, underpinned by a keen eye to detail, a can-do attitude and a determination to succeed.
• Able to work individually or to engage and operate in collaboration with a broad range of professionals and stakeholders across the business, with well-developed listening, interpretation, influencing and negotiating skills.
• Able to engage effectively with both technical and non-technical staff at all levels, internal and external to the business, in a way that is meaningful to them, and that builds trusted relationships and partnerships.
• A good understanding of change management and experience using the ADKAR model or similar.
• Strong understanding of product development, Agile and/or Waterfall methodologies along with business analysis tools (e.g., Azure DevOps, JIRA, Visio, BPM tools).
• Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the