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IT Business Analyst

Summary

Analyzes government IT systems, documents requirements, and bridges technical and public-sector needs; core tools include Jira, Confluence, SQL, and Agile methodologies.

Job Requirements

Requirements

  • Minimum 3 years of relevant IT Business Analyst experience.
  • Relevant hands-on experience supporting Singapore Government / Public Sector IT projects is required due to the nature of the role, which involves government-specific business processes, systems, stakeholders, and operational requirements.
  • Experience engaging with Singapore Government ministries, agencies, statutory boards, or public-sector organisations.
  • Strong experience in requirements analysis, business process analysis, stakeholder engagement, and functional documentation.
  • Experience with UAT, SDLC, and Agile methodologies.
  • Experience with Jira, Confluence, Microsoft Visio, or equivalent tools.
  • Working knowledge of SQL and relational databases.
  • Strong analytical, communication, documentation, and stakeholder management skills.
  • Bachelor's degree or higher in IT, Computer Science, Engineering, Data Science, Business, or a related discipline.

Preferred Experience

  • Experience supporting Singapore Public Sector digital transformation initiatives.
  • Experience with government case management, citizen services, healthcare IT, or enterprise applications.
  • Experience with IBM Cúram, DB2, Postman API, Power Apps, Power Automate, Power BI, or Tableau.
  • Experience working with Singapore Government ministries, statutory boards, agencies, or other public-sector organisations.

See also

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