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Mindteck

IT Business Analyst & Scrum Master

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Job Overview
  • We are seeking an experienced IT Business Analyst & Scrum Master to support large-scale IT projects, particularly within Singapore Government/public-sector environments. The role focuses primarily on Business Analysis and Requirements Management (80%), with Agile/Scrum delivery support (20%).

Key Responsibilities
  • Lead requirements gathering, analysis, documentation, and traceability.

  • Facilitate stakeholder workshops and manage business, technical, government, vendor, and project stakeholders.

  • Develop BRD/FRD, user stories, acceptance criteria, process flows, use cases, and requirements documentation.

  • Work with architects, developers, QA, vendors, and project teams to ensure solutions align with business requirements.

  • Support SIT, UAT, defect triage, release, deployment, and operational readiness.

  • Manage requirement changes, impact analysis, risks, dependencies, and governance documentation.

  • Facilitate Scrum ceremonies including Sprint Planning, Stand-ups, Reviews, and Retrospectives.

  • Support backlog refinement, sprint planning, impediment resolution, and delivery tracking.

  • Ensure compliance with project governance, SDLC, audit, and documentation requirements.

Requirements
  • Bachelor’s degree in IT, Computer Science, Business, Engineering, or related field.

  • 5–8 years of IT delivery experience, including 3+ years as a Business Analyst.

  • 2+ years of Agile/Scrum experience.

  • Proven experience with Singapore Government/public-sector IT projects.

  • Experience with complex systems, integrations, multi-vendor environments, and mission-critical systems.

  • Strong experience in requirements management, stakeholder engagement, SIT/UAT, and SDLC.

  • Familiarity with Jira, Confluence, or Azure DevOps.

  • Strong analytical, communication, documentation, facilitation, and problem-solving skills.

  • Comfortable working in high-pressure, customer-facing environments.

Preferred Certifications
  • CBAP / CCBA

  • CSM / PSM / SAFe

  • PMP / PRINCE2

Key Skills
  • Business Analysis | Requirements Management | Stakeholder Management | Agile/Scrum | Scrum Master | SIT/UAT | System Integration | SDLC | Jira | Government IT Governance | Multi-Vendor Delivery

Skills

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See also

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