IT - Business Analyst

Division/Department

Corporate/Information Technology

Location

Lewisville

Job Title

IT Business Analyst

General Description OF Responsibilities

Supports and maintains all corporate IT business systems including but not limited to BI, Web, AI, and ERP
Serves as the point of contact to internal customers for all business systems and applications
Performs complex systems analysis
Identifies inadequate or inefficient systems and recommends alternatives to increase efficiency
Provides leadership in recommending technical solutions to functional business challenges to effectively meet strategic business objectives
Serves as the project manager and coordinates the utilization of all IT resources for all business application development lifecycle activities
Composes and maintains project plans for all business application development lifecycle activities
Composes and maintains functional design documents for the purpose of designing new applications or enhancing existing applications
Composes and maintains technical design documents that software developers will use when programming solutions
Conducts and manages all testing activities for all business application development lifecycle activities
Manages and participates in training users on new and/or modified applications
Coordinates and manages all software development change management
Participates in the planning, design, and implementation of all business systems at new SMP facilities or business units
Provides business knowledge and technical leadership to effectively collaborate with the software developers and the user community
Conducts feasibility studies and helps determine economic justification of all proposed IT projects
Maintains all required corporate IT SOX compliance documentation for business analyst activities

work experience requirements

Demonstrated proficiency in analyzing business processes, understanding business needs, and providing technical solutions to specific business challenges
Thorough knowledge of all major business functional areas (Finance, Supply Chain, Operations, Sales, Marketing, Pricing, HR, and IT). Prior role in one or more non-IT functions preferred.
3 – 5 years working for a company in the manufacturing and distribution space preferred
Functional Knowledge of Business Intelligence Concepts, Power BI, & SQL
Functional Knowledge of Web & Mobile App Development Technologies
Functional Knowledge of Microsoft Copilot, GitHub, Share Point, Teams, and General AI Literacy
Experience with structured query language (SQL) through query writing and/or ad hoc reporting
Exposure to software change management practices
Strong verbal and written communication skills
Ability to establish and maintain positive relationships with non-IT personnel at all levels in the business
Ability to effectively create and maintain detailed application design specifications based on functional business needs
Ability to effectively create and maintain detailed technical design specifications for use by software developers
Ability to conduct testing and training activities on business applications
Strong organizational skills with the ability to execute multiple project plans against strict deadlines
Functional knowledge of the software development lifecycle. Programming experience is a plus.
Functional experience with business software implementations and integrations
Ability to understand business concepts and processes at both the macro and micro levels
Ability to work independently and as part of a team
Ability to adhere to all SOX software change management requirements
Ability to use Office products (Excel, Word, Power Point, Access, Project/Planner, Visio)
Experience working with a tier 1 ERP system (Oracle, SAP, or JD Edwards) is a plus
Knowledge of Pricing Systems is a plus
Financial analysis skills are a plus

education requirements

Bachelor’s degree preferred but not required
Specific work experience considered