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Gratitude Inc

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IT Business Analyst - US Healthcare

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Summary

Business analyst supporting US Healthcare IT initiatives from Cebu — gathering requirements and driving digital transformation/business process improvement for payer, provider, or health-tech clients. Requires 5 years in IT with at least 2 years in US Healthcare, working in Agile and Waterfall settings.

Job Details

Qualifications

Required Qualifications

-Graduate or Master's Degree with 5 years in Information Technology, Computer science Engineering with at least 2 years of experience in US Healthcare (CPO/BPO, payer, provider, or health tech).

- Experience working on IT, digital transformation, or business process improvement projects.

- Experience with Agile and Waterfall methodologies.

- Exposure to cross-functional collaboration and stakeholder management activities.

- Excellent storytelling and presentation skills, with the ability to engage clients, executives, and technical audiences.

Preferred Qualifications

- PMP, PRINCE2, Agile/Scrum, ITIL, or Lean Six Sigma certifications.

- Familiarity with productizing AI/ML and agentic systems in healthcare operations.

- Experience in data analytics and reporting.

- Exposure to change management.

- Experience in process automation.

Recruitment Process

1. Validation

2. Zwayam Profile Creation

3. HR Interview

4. Hiring Manager Interview

5. Onboarding

Skills

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See also

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