IT Business Analyst - WFH/Remote

This is a fully remote role on PH night shift schedule (9 PM–6 AM) with work equipment provided.

KEY RESPONSIBILITIES

• Gather, analyze, and document business, functional, and non-functional requirements.

• Create and maintain a Requirements Traceability Matrix (RTM) to ensure end-to-end requirements coverage.

• Act as the primary liaison between client stakeholders and technical delivery teams to ensure clear communication and alignment.

• Develop and maintain requirements documentation, including Business Requirements Documents (BRDs), functional specifications, process flows, and acceptance criteria.

• Translate business needs into clear, actionable requirements for development and testing teams.

• Support solution and UX design by creating or refining:

• User flows and process diagrams

• Wireframes

• Low- to mid-fidelity designs using Figma or similar tools

• Facilitate requirements clarification, refinement sessions, and backlog grooming throughout project execution.

• Participate in relevant Agile ceremonies, including planning, reviews, and retrospectives, as needed.

• Collaborate with developers and SMEs to validate requirements and clarify expected system behavior.

• Support System Integration Testing (SIT), including defect triage, requirements validation, and issue resolution.

• Plan, coordinate, and facilitate User Acceptance Testing (UAT) with client stakeholders.

• Manage requirement changes and collaborate with project stakeholders to assess impacts on scope, timelines, and delivery efforts.

• Identify requirement gaps, dependencies, and potential delivery risks, proactively coordinating with relevant stakeholders.

• Ensure end-to-end requirements traceability from initial analysis through development, testing, and delivery.

REQUIRED QUALIFICATIONS & EXPERIENCE

• 3–7 years of experience as a Business Analyst in software development or technology delivery projects.

• Strong experience in requirements gathering, analysis, documentation, and stakeholder management.

• Solid understanding of the Software Development Lifecycle (SDLC), with experience working in Agile delivery environments.

• Experience facilitating requirements discussions, backlog refinement, and stakeholder workshops.

• Hands-on experience supporting SIT, UAT, defect management, and requirements validation.

• Experience creating business process flows, acceptance criteria, and functional specifications.

• Familiarity with Figma or similar wireframing and design tools.

• Working knowledge of delivery and collaboration tools such as Jira, Confluence, or Azure DevOps.

• Experience collaborating directly with US-based clients or international stakeholders.

• Strong written and verbal English communication skills.

PREFERRED QUALIFICATIONS

• Experience in industrial automation, energy management, electrical equipment, manufacturing, or related industries.

• Familiarity with enterprise applications, ERP, CRM, inventory management, or asset management systems.

• Experience working with system integrations, business process improvements, or enterprise applications.

• Previous experience in IT consulting, professional services, or dedicated client engagements.

KEY COMPETENCIES

• Requirements elicitation, analysis, and documentation

• Stakeholder management and client-facing communication

• Business process analysis and workflow mapping

• Requirements traceability and acceptance criteria definition

• Basic UX and solution design thinking

• Ability to translate complex business needs into clear, actionable technical requirements

• Working knowledge of system workflows, integrations, data flows, and business logic

• Strong analytical, problem-solving, and critical thinking skills

• High attention to detail and strong organizational skills

• Ability to manage ambiguity, changing requirements, and evolving business priorities

• Effective facilitation, presentation, and cross-functional collaboration skills