IT Business Analyst

Salary: £27,000 - 67,000 per year

Requirements:

• Strong analytical skills with the ability to interpret information from multiple sources and identify real user needs
• Excellent relationship-building skills across all levels of the organisation
• Good understanding of application technologies and how they can drive business value
• Ability to prioritise and adapt in a fast-paced, changing environment
• Highly organised, proactive, and driven with a strong sense of ownership
• Creative thinker with a problem-solving mindset
• Self-motivated and committed to continuous development
• A collaborative team player with a strong customer service ethos and willingness to share knowledge
• Experience in Business Analysis

Responsibilities:

• Lead business analysis across multiple change initiatives, translating business needs into clear, actionable requirements
• Produce specifications for IT solutions including UI design, data models, process changes, and interfaces
• Apply requirements engineering techniques such as elicitation, analysis, validation, documentation, and traceability
• Use stakeholder interviews, workshops, and surveys to capture accurate requirements
• Develop AS-IS and TO-BE process models and support gap analysis for transition planning
• Manage stakeholder communications across all levels
• Ensure User Acceptance Testing is completed and support related testing activities
• Contribute to the delivery of effective, fit-for-purpose business solutions

Technologies:

• Support
• UX UI Design
• Office 365
• Security

More:

We are Yorkshire Water, a water utility company based in the Yorkshire region of England, and we are looking for an IT Business Analyst to join our Technology team. We provide essential water and wastewater services to over 5.4 million people across the region, protecting communities and the environment while supporting the health, wellbeing, and prosperity of Yorkshire. This is a permanent role based in Leeds Valley Park with hybrid working, requiring three days in the office each week. We offer a competitive salary of £48,000 to £60,000 depending on experience, an annual incentive-related bonus, an attractive pension scheme with up to 12% company contribution, 25 days annual leave plus bank holidays and an extra wellness day, life assurance cover, development opportunities, and a strong benefits package including health cash plan, critical illness insurance, dental insurance, retail savings, online GP service, cycle to work scheme, and gym membership discounts. We support flexible working patterns where possible and are committed to accessible recruitment and reasonable adjustments.

last updated 33 week of 2026