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Anoplate

Open 41d

IT Business Systems Analyst

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Summary

On-site Business Systems Analyst at Anoplate (metal finishing for aerospace, defense, and industrial parts) in Syracuse, NY: builds and maintains system integrations, supports and improves the ERP, produces reports and data extracts, and liaises between operations, software vendors, and IT. Core tools include ERP, Tableau, and DocsVault.

The Business Systems Analyst is responsible for developing and maintaining system integrations and components, including but not limited to; application-to-application integrations, services, internal and external Applications, file transfer and queries. Business Systems Analyst is fully responsible for participating in requirements analysis and decomposition, design, development, internal testing, and the documentation of the applications being integrated. Primary responsibilities will also include troubleshooting existing integrations and working with the outside application development team.

Will act as the primary liaison between internal operations, software vendors, and the IT department while supporting day-to-day activities.


Culture, Community, & Purpose

At Anoplate, we believe what we do matters—our work directly impacts the safety, reliability, and performance of critical aerospace, defense, and industrial components that serve industries across the globe. As a family-oriented company, we are deeply committed to our employees, our customers, and our community.

  • Customer-First Mindset: We recognize that our success is measured by our customers' success. We prioritize quality, responsiveness, and service excellence to build trusted partnerships.
  • Part of Something Bigger: Our work ensures that planes fly safely, military equipment performs reliably, and medical devices operate flawlessly—our customers and the world depend on us.
  • Community Involvement: We actively support local initiatives, workforce development programs, and industry partnerships to give back and help build a stronger future.
  • A Family Culture: We treat our team like family, fostering a collaborative and supportive work environment where relationships matter, and teamwork drives success.
  • Making an Impact: Every member of our team contributes to something greater than themselves, knowing that their work affects lives around the world.

Key Responsibilities:

  • Provide end-to-end project management support by planning, and coordinating activities to ensure successful implementation of the assigned task. Provide a total systems perspective including a technical understanding of relationships, dependencies and requirements
  • Provide inputs to or create program deliverables to include documentation, briefings, summary reports, proofs of concept, and pilots by coordinating with other team members and ensure problem solution, appropriate risk reduction, and stakeholder satisfaction
  • Regularly monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables Qualifications
  • Ability to identify complex problems, review related information to develop and evaluate options, and implement solutions
  • Coordinates with outside programmers to retrieve appropriate data as derived from requirements to build reports and/or data extracts to support business analysis
  • Support developers on identifying and resolving system defects by acting as liaison, developing solutions for day-to-day errors, and bug fixes while monitoring and supporting helpdesk tickets.
  • Understand and guide the ERP improvement process in order to meet both immediate and long-term business needs
  • Maintain and or create workflows to document process flow and process owners
  • Provide primary end-user troubleshooting and support for the ERP system.
  • Provide support for peripheral equipment including document scanners, security cameras, and other IT assets
  • Prioritize problems and requests (new and existing) according to severity\
  • Lead on tools related to Data retention and visualization tools (DocsVault, Tableau, ERP)
  • Participation in the implementation and adherence to company compliance standards

Skills

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See also

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