IT Change Manager - Infrastructure

About Us

Outokumpu is accelerating the green transition as the global leader in sustainable stainless steel. Our business is rooted in the circular economy: our products are made from 95% recycled materials and are fully recyclable. Our stainless steel is used across society—from infrastructure and mobility to household appliances.

We are committed to the 1.5°C climate target and, with up to 75% lower carbon footprint than the industry average, we help our customers reduce their emissions.

Together, we are working towards a world that lasts forever. Outokumpu employs approximately 8,200 professionals in close to 30 countries, with headquarters in Helsinki, Finland, and shares listed on Nasdaq Helsinki. Learn more at .

Key responsibilities

• Manage the day-to-day Change Management process, including reviewing new changes and coordinating required updates or corrections.
• Assess proposed changes and coordinate impact and risk assessments with relevant stakeholders.
• Support stakeholders with opening RFCs, vendor requests, supplier changes, and infrastructure-related activities.
• Review change documentation, collect feedback, confirm change type and priority, and ensure all required information is available for successful implementation.
• Validate business impact, risks, implementation dates, and dependencies with stakeholders.
• Coordinate with IT Change Coordinators, infrastructure teams, and third-party suppliers throughout the change lifecycle.
• Monitor change progress, ensure accurate scheduling, and review/close changes after completion.
• Manage change approvals and rejections, ensuring appropriate documented approvals are obtained.
• Cancel changes when requested and authorised by relevant stakeholders.
• Prepare materials, schedule, and facilitate Change Advisory Board (CAB) meetings.
• Support communication of planned changes across relevant teams.
• Ensure financial approvals are obtained where required.
• Identify and implement continuous improvements to the Change Management process together with the Process Owner.
• Create and maintain Change Management reports and dashboards in ServiceNow.

Requirements

• Significant experience in IT Change Management or IT Service Management.
• Strong understanding of infrastructure technologies, including servers, networks, and public cloud environments.
• Experience working with ServiceNow, including creating reports and managing change records.
• Excellent organisational and coordination skills with strong attention to detail.
• Strong communication and stakeholder management abilities, with experience working across technical and business teams.
• Ability to manage multiple priorities and coordinate activities across different teams.
• ITIL certification (minimum Foundation level).

What We Offer

• International, diverse, and highly collaborative working environment
• Hybrid work model (2 times per week on-site)
• Private life insurance (Ergo Hestia)
• Comprehensive medical care (Lux Med)
• Pension scheme (PPK with PZU)
• Multisport card supporting an active lifestyle
• Annual performance bonus (STI) rewarding results and contribution
• Accident-free bonus awarded when defined safety targets are met and no incidents occur on the manufacturing site
• Modern office located at Żelazna 2, Katowice
• Salary range in Poland: 17 700 - 22 000 zl. gross per month. Final offer depends on candidate's experience and competence.

📄 Employment Details

• 3-month probation period
• Permanent employment contract

📬 Application

Please send your CV in English.

We appreciate your interest in joining our team and thank all applicants for their submissions. The position will remain open until a suitable candidate is found. We encourage you to apply as soon as possible. We look forward to receiving your application!