IT Command Center Analyst
Summary
Monitor enterprise IT systems 24/7 to detect and respond to outages, ensuring infrastructure and cloud services remain operational.
Position Title -IT Command Center Agent / Command Center Analyst Location- Des Moines, IA (onsite) Shift -24x7 Rotational Shift Coverage (Including Weekends and Holidays) Position Summary The IT Command Center Agent serves as the first line of operational support within a 24x7 IT Command Center environment. The role is responsible for monitoring enterprise infrastructure, applications, cloud services, networks, and business-critical systems to ensure maximum availability and operational stabili…