IT Coordinator

As our IT Coordinator, you'll serve as the operational backbone of our Information Services team, helping keep technology running smoothly across a multi-site organization. In this role, you'll coordinate IT operations, support enterprise technology initiatives, manage technology assets, and partner with internal teams to deliver exceptional service while driving continuous improvement.

• IT Operations Support: Support daily IT operations by coordinating service activities, assisting the Information Systems team, monitoring workflows, and helping ensure efficient, high-quality service delivery.
• Technology Asset Management: Manage the full lifecycle of enterprise technology assets, including inventory and CMDB accuracy, procurement, deployment, licensing, maintenance, and retirement of hardware and software.
• IT Project Coordination: Coordinate IT projects from planning through completion by tracking timelines, organizing resources, communicating updates, and supporting successful project execution.
• Documentation & Training: Develop and maintain technical documentation, standard operating procedures, training materials, and knowledge resources that enable consistent support and user success.
• Research & Process Improvement: Research emerging technologies, evaluate solutions, and identify opportunities to improve systems, processes, and operational efficiency.
• Vendor & Contract Support: Partner with technology vendors to coordinate services, manage technology agreements, monitor costs, and support purchasing and contract activities.
• Reporting & Compliance: Maintain accurate records, prepare operational reports, support audits, and help ensure technology assets and processes remain compliant with organizational standards.
• Team Collaboration & Support: Provide technical support, troubleshoot issues, build strong relationships across the organization, and contribute to a collaborative, service-focused IT culture.

MUST HAVE:

• Education: Associate degree or Bachelor’s degree in Computer Science, Information Technology, or related field. Relevant certifications and/or equivalent professional experience will be considered.
• Experience: 4+ years of experience in IT operations, IT coordination, IT project management, technology asset management, or related IT role.
• Enterprise Systems & Platform: Experience with Azure AD/Entra ID, Office 365 administration, or cloud-based technologies.
• Microsoft 365 & Excel Expertise: Skilled in Excel, Word, PowerPoint, Outlook, Teams, and SharePoint.
• Project Coordination & Prioritization: Experience managing multiple priorities, coordinating projects, tracking milestones, and collaborating with cross-functional stakeholders to deliver results.
• Work Authorization Requirement: Candidates must be legally authorized to work in the United States on a permanent basis. This position does not offer visa sponsorship now or in the future.

NICE TO HAVE:

• Professional Certifications: ITIL® Foundation, CompTIA A+, Network+, Project+, Microsoft 365 Certification, Microsoft Power BI (PL-300), CAPM, PMP, or equivalent industry certifications
• Enterprise IT Operations: Experience supporting IT operations in a multi-site organization, including technology asset management, procurement, inventory control, logistics, and lifecycle management.
• Business Systems & Reporting: Familiarity with enterprise applications, Workday, reporting tools, and operational reporting to support informed business decisions.

SKILLS CRUCIAL TO SUCCESS IN THIS ROLE:

• Organization & Prioritization: Effectively manage competing priorities, coordinate multiple initiatives, and consistently deliver high-quality work with strong attention to detail.
• Communication & Collaboration: Communicate technical concepts clearly, build trusted relationships, and collaborate effectively with internal customers, vendors, and cross-functional teams.
• Customer Focus: Deliver exceptional service by providing responsive, timely support and creating a positive user experience.
• Problem Solving & Critical Thinking: Strong analytical skills with the ability to troubleshoot technical issues, identify patterns, quickly learn new technologies, develop practical solutions, and make sound decisions aligned with business objectives.
• Project & Process Management: Drive projects forward, monitor progress, identify opportunities for improvement, and help implement more efficient processes.
• Adaptability & Initiative: Demonstrate ownership, work independently, embrace change, and proactively identify opportunities to improve operations.

At Dungarvin, you'll play a meaningful role supporting the technology that empowers our teams and the people we serve. You'll have the opportunity to make a visible impact by improving IT operations, supporting enterprise technology initiatives, and helping deliver exceptional service across a growing, multi-site organization.

This role offers outstanding opportunities to expand your experience in IT operations, technology asset management, project coordination, enterprise systems, and process improvement while working alongside a collaborative team that values innovation, continuous learning, and shared success.

IMPORTANT INFORMATION:

Dungarvin, Compass, Cambrian are equal opportunity employers.

The deadline for internal applications is set for two weeks from the date of the job posting.