IT Coordinator
Summary
Supports and maintains IT systems for a luxury hotel cluster, handling technical support, cybersecurity, and infrastructure management to ensure smooth daily operations.
About Park Hyatt Sydney
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
Park Hyatt Sydney is recruiting for a professional IT Coordinator to join our IT team. Join us to redefine luxury.
About the Role
We are seeking an IT professional to support the technology needs of our hotel cluster. This role is responsible for maintaining system integrity, ensuring cybersecurity compliance, and delivering timely technical support to all users, both on-site and remotely. You will play a key role in managing infrastructure, supporting daily operations, and implementing IT projects in line with Hyatt brand standards.
Main Responsibilities
Provide technical support and troubleshooting for on-site and remote users across the cluster
Administer and maintain systems, servers, and network devices
Support IT projects and system upgrades
Coordinate with external vendors for installations, maintenance, and issue resolution
Enforce IT policies, procedures, and cybersecurity protocols
Conduct staff training on systems and IT security best practices
Manage IT asset inventory, including procurement and disposal tracking
Assist with data backups, recovery procedures, and system monitoring
Prepare reports and support internal and external IT audits
Maintain accurate documentation for infrastructure and incident resolution
- Salary Range\: AUD$79,500 to AUD$81,000