IT Coordinator

Salary: ₱18,000 – ₱20,000 per month

About the role

This role involves conducting daily and real-time monitoring of GPS and dashcam systems across all fleet units, identifying and escalating system issues, coordinating with Operations and HR for corrective action, and ensuring continuous system visibility and compliance with company fleet policies.

Key responsibilities

• Conduct daily and real-time monitoring of GPS and dashcam systems across all fleet units

• Identify, log, and escalate GPS signal loss, device tampering, disconnection, dashcam malfunction, obstruction, or non-recording

• Identify, log, and escalate over speeding, harsh braking, excessive idling, and route deviation

• Coordinate immediately with Operations and HR for corrective action

• Perform first-level troubleshooting of hardware, software, and connectivity issues

• Coordinate with accredited vendors for advanced technical support, replacements, and warranty claims

• Ensure proper safekeeping, inventory, and accountability of all fleet IT assets

• Maintain updated asset registry, installation records, and device assignment per vehicle

• Ensure accuracy, completeness, and reliability of GPS and dashcam data

• Retrieve, secure, and archive dashcam footage for accidents, incidents, policy violations, investigations, insurance, and legal requirements

About you

• Able to conduct basic orientation or refresher training for drivers and staff on proper handling of GPS and dashcam devices

• Able to provide technical support during audits, investigations, and management reviews

• Able to recommend system improvements, upgrades, or process enhancements to improve fleet performance and safety