IT Coordinator ( Project & Support ) (2-Year Contract)
Key Responsibilities:
Assist the IT Manager in coordinating with various teams to translate business requirements into technical solutions and prioritize against planned resources
Assist the IT Manager in managing vendors and users to ensure delivery on schedule, covering the entire SDLC, including but not limited to project proposals, user requirements, tenders, SOP, functional specification, workflow, and user manual
Provide first-line application support on various IT system maintenance, including but not limited to Oracle NetSuite, Web and Mobile Apps Systems, Corporate Website, Property Management System, Finance system, etc.
Provide first-line technical support to internal users (on-site and remote), including the application system, software problems, PC, mobile device, AV system, network issues, etc.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment
Provide on-site support outside normal office hours when required (e.g., activities, urgent incidents or planned maintenance)
Ad hoc tasks as assigned
Requirements:
Degree / Higher Diploma holder in Information Technology, Computer Science, or a related discipline
Fresh graduates will also be considered
1 year's hands-on experience in application support, application testing, or UAT on Web or Mobile applications
Knowledge of programming skills, such as Java, HTML, JavaScript, SQL statements, etc.
1 - 2 years of IT helpdesk or desktop support experience
Familiar with the Windows Environment (Office 365 experience preferred)
Responsible, self-motivated, and able to work under pressure
Strong written and verbal communication skills in both English and Chinese
Well-organized, self-motivated, and able to work independently
Immediate availability is highly preferred
Interested parties please send your CV with present and expected salary to us.
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