IT CUM ADMIN SUPPORT
Salary: RM 1,700 – RM 2,000 per month
About the role
We are seeking an IT Cum Admin Support professional to join JM JAS MAJU SERVICES (M) SDN. BHD. as a full-time member of our team based in Seremban 2, Negeri Sembilan. This is a hybrid role that combines technical IT support with administrative responsibilities, playing a crucial part in ensuring the smooth operation of our organisation's technology infrastructure and daily administrative functions. You will be the go-to person for both IT troubleshooting and administrative coordination, serving as a vital link between our technical systems and operational teams.
Key responsibilities
Provide first-line technical support to end users, diagnosing and resolving hardware, software, and connectivity issues
Maintain and manage IT infrastructure, including servers, networks, and security systems
Install, configure, and troubleshoot computer systems, peripherals, and software applications
Monitor system performance and implement preventative maintenance to minimise downtime
Create and maintain IT documentation, including system configurations and user guides
Manage user accounts, permissions, and access rights across the organisation
Coordinate with external IT vendors and service providers as needed
Handle administrative tasks including scheduling, data entry, and record management
Prepare reports and documentation related to both IT and administrative functions
Provide support for office equipment including printers, scanners, and telecommunications systems
What we're looking for
Proven experience in IT support or help desk environment, with a minimum of 2–3 years in a similar role
Strong technical knowledge of Windows and Mac operating systems
Proficiency in troubleshooting network connectivity, hardware, and software issues
Experience with Active Directory, user account management, and system administration
Knowledge of IT security best practices and data protection principles
Excellent organisational and time management skills
Strong communication abilities, with the capacity to explain technical concepts to non-technical users
Problem-solving mindset with the ability to work independently and as part of a team
Familiarity with ticketing systems and IT service management tools
Relevant IT certifications such as CompTIA A+, Network+, or equivalent (preferred)
Proficiency in Microsoft Office Suite and other productivity software
Ability to multitask and prioritise between IT and administrative responsibilities
What we offer
JM JAS MAJU SERVICES (M) SDN. BHD. is committed to supporting the professional development and wellbeing of our employees. We offer a competitive salary package, opportunities for continuous learning and skill development in both IT and business administration, a supportive work environment that values collaboration and innovation, and flexible working arrangements where applicable. We believe in work-life balance and provide our employees with the tools and support needed to succeed in their roles. Join our team and grow your career with an organisation that values your contribution.
About us
JM JAS MAJU SERVICES (M) SDN. BHD. is a dynamic and forward-thinking organisation operating in Seremban 2, Negeri Sembilan. We are committed to delivering high-quality services and solutions to our clients whilst maintaining a strong focus on innovation, integrity, and customer satisfaction. Our team comprises dedicated professionals who are passionate about their work and committed to achieving excellence. We foster a collaborative culture that encourages continuous improvement and rewards initiative. As a growing organisation, we provide our employees with opportunities to develop their skills and advance their careers.
Apply now
If you meet the above qualifications and are ready to contribute to our organisation, we would like to hear from you. Please submit your CV, cover letter, and any relevant certifications to our recruitment team. Join JM JAS MAJU SERVICES (M) SDN. BHD. and become part of a team that values your expertise and supports your professional growth.