IT Desktop Support Analyst
Posted Updated 3
views
Summary
On-site IT Desktop Support Analyst at the New York office, providing help desk troubleshooting of hardware/software, user administration, and dedicated C-suite support. Requires ~3 years of desktop support experience, networking familiarity, TeamViewer knowledge, and a relevant bachelor's degree; possible after-hours/weekend OT.
IT Desktop Support Analyst needs 3 years IT Desktop support experience
IT Desktop Support Analyst requires:
- OnSite 5 days a week.
- 3 years' work experience as an IT or Desktop Support Technician.
- Familiarity with networking systems and protocols.
- Knowledge of remote desktop support systems including TeamViewer.
- Possible OT required for this job (Afterhours and Weekends).
- Bachelor's degree in Information Technology or Computer Science.
IT Desktop Support Analyst duties:
- Provide exceptional customer service in person, via phone, and email as appropriate.
- Dedicated C-Suite support New York office.
- Resolve help desk issues including troubleshooting hardware and software issues.
- Perform user administration duties.