IT & Digitalization Junior Manager
Description
Job Title: IT & Digitalization Junior Manager
Location: Puchong (HQ) – Frequent travel to Melaka required
About the role
We are looking for an IT & Digitalization Junior Manager to bridge business operations and IT by implementing practical digital solutions, workflow automation, system integration, and process improvements. The role also involves managing IT infrastructure and internal systems to ensure security, stability, and scalability. This is a business-oriented IT and digitalization role, not purely technical support. The candidate must connect business needs with practical IT solutions to improve efficiency and support organizational growth.
Key responsibilities
Work with Operations, Finance, HR, Sales, Projects, Procurement, and Management to identify workflow improvements and digitalization opportunities
Implement workflow automation, improve system integration, and enhance operational reporting
Manage IT infrastructure, including networks, servers, cloud services, backups, security, and user access
Maintain and enhance ERP, HRMS, CRM, internal portals, dashboards, and other business systems
Coordinate IT projects, system implementations, vendors, and cross-department activities
Develop IT SOPs and policies, provide user training, and resolve system and infrastructure issues
About you
Bachelor's Degree in IT, Information Systems, Computer Science, Business Technology, or a related field
4–6 years of experience in IT, systems, or digitalization within a commercial or operational environment
Hands-on experience with IT infrastructure, internal systems, workflow automation, ERP, and system integration
Knowledge of networks, cloud systems, cybersecurity, backups, and access control
Strong business acumen, analytical thinking, communication, and stakeholder management skills
Experience in manufacturing, engineering, trading, or multi-department organizations is preferred
Digital transformation and ERP implementation is preferred
Workflow automation and system integration is preferred
Process optimization and business-focused IT solutions is preferred
Must present previous projects, explaining the business problem, proposed solution, personal contribution, implementation, workflow improvements, and measurable business results