IT & Electronics Support Officer

Century The Movie Plaza Sukhumvit

Century the Movie Plaza Sukhumvit, where shopping meets entertainment in the heart of Bangkok’s vibrant Sukhumvit area. Strategically located with direct connectivity to BTS On Nut, our mall offers a unique blend of retail, dining, and entertainment experiences designed to captivate locals and tourists alike, making it easy to access our shopping mall, dining, and entertainment experiences with just a few steps from the station.

At Century the Movie Plaza, visitors can explore a variety of brands, indulge in gourmet delights, and enjoy our state-of-the-art cinema, known for bringing the latest blockbuster hits to life. Our commitment to customer satisfaction is reflected in every detail, from our comfortable, family-friendly spaces to our exceptional guest services. Our goal is to foster a warm, welcoming atmosphere that feels like home, making each visit a special experience for everyone in our community.

As we continue to grow, we are seeking passionate and talented individuals to join our team. By joining Century the Movie Plaza Sukhumvit, you become part of a forward-thinking, community engagement, and passionate team. We are inviting motivated, passionate, and driven individuals to be part of our professional and passionate team. Join us and help us shape the future of our entertainment and retail at Century the Movie Plaza Sukhumvit.

Overview

We are seeking a hands-on and reliable IT & Electronics Support Officer to manage and maintain the digital infrastructure across our cluster of mall, hotel, and real estate properties. This role includes daily IT support, oversight of electronic systems (CCTVs, people counters, sound systems, LED screens, cinema AV, etc.), and managing data flow from operational platforms such as POS systems into reporting tools like Looker.

This is a cluster-based role, and the successful candidate will be expected to travel between properties to provide on-site support, oversee installations, and ensure systems run smoothly across all locations.

Key Responsibilities:

• Provide first-line technical support for staff (laptops, printers, POS systems, Wi-Fi, etc.)

• Manage software installations, updates, and troubleshooting for all work devices

• Maintain and troubleshoot CCTV systems, people counters, parking systems, and other electronics

• Extract and integrate sales and operational data from POS systems into BI tools such as Looker

• Coordinate and oversee the installation of new electronic systems (e.g., access control, digital signage)

• Monitor system performance and conduct preventive maintenance
  Ensure secure access, regular backups, and basic cybersecurity best practices

• Maintain inventory and documentation of all IT and electronic assets
  Respond promptly to technical issues, including after-hours emergencies if necessary

• Support the integration of TV channels and other system-wide media requirements
  

Qualifications

• Bachelor’s degree or diploma in IT, Computer Science, or related field

• Minimum 4 years of IT support experience, ideally within retail or hospitality sectors

• Experience with POS systems and BI/reporting tools like Looker (or willingness to learn)

• Familiarity with networking, system integration, and light electrical work (e.g., CCTV, sensors)

• Strong troubleshooting and problem-solving abilities

• Ability to work independently and cross-functionally across departments and sites

  
  

  Locations:

• Century On-Nut: 2089 Sukhumvit Rd, Phra Khanong Nuea, Watthana, Bangkok 10260

• Jazzotel: 514 Pracha Uthit Rd, Wang Thonglang, Bangkok 10310