IT Engineer Applications

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Engineer Applications based in United States.

This is an opportunity to support a sophisticated enterprise technology environment within a global professional services organization.
You will take ownership of critical business applications that enable legal, financial, records, and client-facing operations.
The role combines hands-on application administration, advanced troubleshooting, integrations, security, and lifecycle management.
You will work closely with business stakeholders and technical teams to ensure applications remain reliable, secure, and effective.
Your expertise will help improve technology adoption, user experience, operational efficiency, and business continuity.
The position offers exposure to enterprise platforms, Microsoft technologies, information management, and evolving digital solutions.
This is a remote, collaborative environment suited to a technically strong professional who enjoys solving complex business technology challenges.

• Own and administer core enterprise applications, including billing and timekeeping, CRM, document management, and records management platforms, ensuring reliability, security, appropriate configuration, and alignment with business requirements.
• Partner with Accounting, Finance, Client Practice Development, Records, and other business functions to understand technology needs, provide advanced support, and maximize the value of enterprise applications.
• Troubleshoot complex application issues, investigate root causes, coordinate resolution efforts, and provide clear guidance to both technical and non-technical stakeholders.
• Manage application lifecycle activities, including upgrades, enhancements, testing, deployments, maintenance, configuration changes, and rollout of new functionality across production and test environments.
• Maintain integrations between enterprise applications and related technology platforms while collaborating with Application Engineers and other IT teams.
• Administer document and records management environments, including access controls, ethical walls, information security requirements, migrations, and data import/export activities.
• Support application security and governance processes, helping protect sensitive organizational and client information while maintaining effective business operations.
• Act as a liaison between internal stakeholders, technology teams, and software vendors to resolve issues, coordinate upgrades, and stay informed about product developments and best practices.
• Evaluate emerging technologies, software enhancements, and industry trends to identify opportunities for improved efficiency, service delivery, and user experience.
• Contribute application expertise to technology implementations, strategic projects, incident response, and continuous improvement initiatives while maintaining critical business services.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related discipline; an equivalent combination of education and relevant professional experience may be considered.
• Experience supporting and administering enterprise applications in a corporate, legal, professional services, or similarly complex environment.
• Strong knowledge of Windows 11, Windows Server, and enterprise application environments, including both front-end user support and the underlying technologies supporting business-critical applications.
• Hands-on experience with SQL, PowerShell, Microsoft 365, endpoint security solutions, Microsoft Intune, software deployment tools, configuration management platforms, and application databases.
• Strong understanding of application administration, software deployment, configuration management, endpoint security, troubleshooting, and Windows-based enterprise technologies.
• Strong analytical and problem-solving capabilities, with the ability to diagnose complex issues, identify root causes, and implement effective solutions.
• Excellent written, verbal, and interpersonal communication skills, with the ability to build trusted relationships across technical teams, business functions, and leadership.
• Ability to manage multiple priorities, adapt to changing business requirements, work independently, and deliver results in a fast-paced, service-oriented environment.
• Strong customer service mindset and the ability to balance business objectives, technology requirements, security considerations, and user experience.
• Professional judgment, discretion, sound decision-making, and a demonstrated commitment to high-quality service.
• Two or more years of experience supporting enterprise applications within a law firm or legal technology environment is preferred; professional services experience is also highly valued.
• Familiarity with the operational, security, and business requirements of legal technology environments is a plus.
• Microsoft certifications such as MCSE or comparable credentials are preferred, along with iManage Cloud Engineer or related certifications.
• Additional certifications in enterprise applications, systems administration, databases, or cloud technologies are valued.

Benefits:

• Competitive annual salary range of approximately $90,000–$130,000, depending on location, experience, internal equity, market conditions, and other job-related factors.
• Comprehensive healthcare benefits.
• Paid time off.
• Discretionary merit bonus opportunities.
• Life and disability insurance.
• Retirement plans.
• Tailored learning and professional development opportunities.
• Fully remote work arrangement within the United States.
• Opportunity to work with sophisticated enterprise technology and business-critical applications in a collaborative professional environment.
• An inclusive workplace committed to equal employment opportunity, diversity, and professional growth.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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