IT Engineer [Bade helpdesk]_TC28905
Description
1. Provide installation, configuration, and ongoing support for hardware devices, including PCs, tablets, mobile devices, printers, and other specialized equipment.
2. Provide software support and local IT infrastructure services to ensure stable operation of office systems and applications.
3. Perform troubleshooting and technical support for end-user computing environments, including hardware, software, and office automation systems.
4. Provide IT support for various operational environments across the organization, ensuring system availability and smooth daily operations.
5. Collaborate with cross-region IT teams to support global IT operations and resolve technical issues.
6. Participate in backup and redundancy planning and management to ensure system reliability and business continuity.
7. Assist in IT project planning and execution, including system implementation, coordination, and progress tracking.
8. Create and maintain IT SOP documentation to standardize operational processes.
9. Support IT systems and devices used by different departments, ensuring stable connectivity, system functionality, and user productivity.
10. Perform other tasks assigned by supervisors to support departmental and organizational objectives.