IT Engineer - Cambridge
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Summary
IT Support Engineer at a fast-growing Cambridge healthtech company that builds technology for clinical trials. Day to day: 1st/2nd line support across macOS, Microsoft 365, Entra ID and SaaS tools (Slack, Box, Jira, Zendesk), managing user onboarding, MFA and access controls, and acting as a bridge between operations and software engineering. Hybrid role, £40k–£50k.
Salary: £40,000 - 50,000 per year Requirements: Experience in an IT Support, Service Desk, Technical Support or Application Support role Strong troubleshooting skills across macOS, Microsoft 365 and SaaS platforms Knowledge of identity and access management, including Entra ID, MFA and RBAC Excellent communication skills with technical and non-technical stakeholders Experience with ticketing systems such as Jira or Zendesk Desirable: Experience within healthcare, life sciences, clinical trials …