IT Engineer (Data Services)

Responsibilities, but not limited to

• Install, upgrade database systems, apply patches and implement changes when required.
• Diagnose and resolve database errors ensuring high availability of database systems.
• Manage databases access, backups and ensure compliance with database and security standards.
• Perform changes to critical databases related to manufacturing and engineering.
• Support incident, request, change, and problem management tasks associated with database operations.
• Ensure SLA for incidents and service requests are met with high quality of work.
• Provide oncall support, including outside of office hours.
• Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met.
• Perform business continuity planning and capacity forecast for database systems
• Collaborate with site customers on new database requirements, problem resolution and data flow requests.
• Performance tuning of databases to ensure high performance and availability.
• Monitor database performance proactively and perform analysis of cases to prevent recurring issues.
• Review and enhance database monitoring when required.
• Develop processes and operation procedures related to database operations.
• Create and manage database reports, visualizations, and dashboards.
• Engineer solutions and automations to improve productivity and efficiency of database operations and reliability and availability of the database systems.
• Recommend and implement emerging database technologies.
• Participate in worldwide collaboration for technical sharing and reference architecture alignment.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields, or equivalent experience.
• Good understanding and hands‑on experience in the following areas will be advantageous: Microsoft SQL Server, Oracle Databases, Linux and Windows operation systems. Programming and scripting languages such as Java, PowerShell and Python.
• Strong command of SQL and SQL server tools
• Effective oral and written communication with strong analytical, problem solving and project management skills.
• Embody Micron’s core values:
  • People – Respect, develop, and empower others
  • Innovation – Drive continuous improvement and breakthrough thinking
  • Tenacity – Show grit and determination
  • Collaboration – Build trust and foster teamwork
  • Customer Focus – Deliver excellence and value