IT Engineer
About the role
This role combines IT and technical support with administrative and office support responsibilities. You will install, configure, and maintain IT equipment, provide technical support to employees, and oversee daily office operations to ensure a safe, clean, and efficient work environment.
Key responsibilities
Install, configure, and maintain computers, laptops, printers, phones, and other IT equipment
Provide day-to-day technical support to employees and conduct basic user training on software, hardware, and IT systems
Implement software installations, updates, and upgrades; troubleshoot system, network, and performance issues
Assist in the design, documentation, implementation, testing, and administration of IT systems and network infrastructure
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, and end-user devices
Monitor assets, licenses, warranties, and inventory; ensure proper documentation and accountability
Oversee daily office operations to ensure a safe, clean, and efficient work environment
Coordinate office repairs, maintenance, and preventive upkeep with building management and service providers
Manage office utilities, internet connections, and telecommunications services
Support employee on-boarding and off-boarding, including IT setup, access provisioning, and equipment turnover
About you
Bachelor's degree in Information Technology, Computer Science, or any related course; or equivalent technical training and experience
At least 1–3 years of experience in IT support, technical assistance, or system administration
Basic knowledge of networking, hardware troubleshooting, operating systems, and common office applications
Experience in administrative, facilities, or property management support is an advantage
Knowledge of data privacy and information security practices is preferred
Must own a laptop