IT Engineer (IT Support)

We are seeking an experienced IT Engineer to join our dynamic IT team in the IT/Computer industry. The successful candidate will be responsible for designing, implementing, and maintaining IT systems and networks to ensure smooth operations within the organization.

Job Description:

• Manage firewalls, routing and switching to maximize network security.

• Internet and Firewall services, secure access to the Internet; LAN wired and Wi-Fi network services, grant access and make sure network resources such as files are available.

• Respond promptly to system breakdowns and troubleshoot issues to minimize downtime, while providing technical support to PC users and monitoring for potential misuse or abuse of IT resources.

• Carry out data server administration tasks—including network mapping to user terminals—and conduct regular backup and restore operations for data and mail servers.

• Create, manage, and maintain user accounts for network logins and email systems, including administering email configuration for internal and external communication and forwarding rules.

• Monitoring Printer Consumable and approval for each purchasing of Computer part & accessories.

• Collaborate with cross-functional teams to gather requirements and ensure successful integration of MES systems.

• Planned, maintain and carry out scheduled housekeeping of all computer user hard disk utilization.

• Manage IT procurement processes, including sourcing, evaluating, and liaising with vendors and service providers.

• Maintain and troubleshoot CCTV and door access control systems, ensuring accurate configuration, updated user access, regular maintenance, and continuous uptime.

• Prepare and maintain comprehensive IT documentation; produce regular reports on system status, incidents, usage, and procurement activities; and manage the master inventory of software, hardware, and user accounts in support of annual audit requirements.

Requirements:

• Candidate must possess at least Degree in IT (Computer Science, Computer Application, Information Technology, and Telecommunication) or equivalent.

• Preferable Chinese-speaking candidates as the role require candidates to deal with Chinese speaking stakeholders.

• At least 2-5 years of working experience in related field.

• Experienced in networking is an advantage.