IT Engineer

IT Engineer – Maritime / Vessel IT Support

Full-time position based in Singapore – required to travel and to be onboard vessels

ABOUT MARIAPPS MARINE SOLUTIONS

MariApps Marine Solutions, headquartered in Singapore, specializes in providing vessel management software solutions to shipping companies, with a focus on its flagship product, smart PAL. Our global presence includes development centers in Mumbai, Pondicherry, and Kochi, India, along with sales and support offices in various locations, such as Germany, Cyprus, Dubai, France, Japan, the United States, and Saudi Arabia.

At MariApps, innovation and teamwork are fundamental to our daily operations. Our work culture centers around mutual success and trust. Our primary goal is to enhance client experiences through seamlessly integrated maritime digital solutions. We cultivate a culture of mutual respect and collaborative team work within MariApps and in our interactions with clients. Embrace diversity in our work environment, collaborating with talented individuals from various cultures and backgrounds. We believe in the power of collaboration, continuous learning, and embracing unique perspectives.

Join us and be a part of our dynamic team. For more information, please visit https://www.mariapps.com/ and follow us at Linkedin.

ABOUT THE ROLE

Join our dynamic team as an IT Engineer, leveraging expertise in technical support, computer installation, network maintenance, and problem resolution. We seek an individual proficient in effective communication, stakeholder management, and possessing a keen understanding of IT fundamentals. This role requires active involvement in project preparations, exposure to various IT segments, and attendance at vessels as per schedule. Full-time position based in Singapore, offering opportunities for travel and hands-on experience in diverse IT environments.

KEY RESPONSIBILITIES

· Respond to technical support calls/emails from vessels, addressing computer, network, application, and connectivity issues

· Install and set up new computers, network infrastructure (up to L2), and software on vessels or onshore

· Maintain network infrastructure drawings for each vessel and collaborate with the support team to resolve cases remotely

· Diagnose and resolve network problems, hardware, and software faults

· Manage hardware and software inventories for each vessel

· Actively participate in project preparations or solutions as assigned by the IT Manager

· Gain exposure to various IT segments, including OT equipment, CCTV, WiFi infrastructure, and satellite communications

· Attend vessels based on the attendance plan scheduled by the vessel coordinator or IT Manager

· Assist the warehouse coordinator with pickup, delivery, and packing when required

· Provide IT briefings to vessel and office members as needed

· Undertake any other IT tasks assigned by the IT Manager

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

· Diploma or degree in Information Technology, Information Systems, or related fields

· Minimum1 year of experience in a technical support role

· Prior experience in the shipping/maritime industry is highly valued

· Willingness to travel to various island-wide and occasional overseas locations to support vessels, take over vessels, or assist with new delivery vessels (no sailing required)

· Requires incumbent to be fit to board vessels a few days per month, as this commitment is required for the role to fulfil job requirements

· Basic to intermediate proficiency in IT networking, Windows OS, MS Office, WiFi networking, network infrastructure, firewall, VLANs, and routing

· Flexibility with irregular working hours, including weekends and public holidays, depending on the vessel's schedule and arrival

· Ability to work independently and be responsible for preparing proper documentation for work completion

· Eagerness to learn and driven to excel in the role

OUR MISSION & VALUES

As a dedicated maritime digital solutions partner company, we are committed to strengthen our expertise in vessel management software solutions and breaking new grounds for our clients, through living by our values: Integrity, Honesty, Passion, and Dedication.

JOIN US AT THE FRONTIER OF DIGITAL SOLUTIONS FOR VESSELS

Embark on a rewarding journey with MariApps Marine Solutions! We offer a competitive compensation package, meticulously crafted to honor your unique blend of experience, skills, and perspective. We are in search of dedicated and passionate individuals who thrive on solving critical challenges within the dynamic marine landscape.

Beyond compensation, we are committed to fostering your personal and professional development to empower you to stay at the forefront of industry trends and advancements. Recognizing the demands of the marine sector, we provide generous paid time off program, offering the flexibility you need at different stages of your career.

Prioritizing your well-being, we offer competitive medical insurance, coupled with a supportive environment and DEI initiatives. At MariApps we extend our impact beyond business through corporate social responsibility initiatives, creating a positive influence on the industry and the community.

At Mariapps, we value the power of diverse experiences. So, if you're a seasoned sailor ready to navigate the thrilling waters of maritime technology, we would love to have you onboard! Click on ‘Apply for this Job’ to submit your application.

For further enquiries, please email us at harshini.anithakumar@mariapps.com

MariApps Marine Solution is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Singapore local laws and/or guidelines that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.