IT Engineer

General Characteristics (Job Summary)

• Support site work with technical knowledge in IT system and coordinates between site and HQ office with relevant advice on IT issues.

Roles and Responsibilities

• Set up workstations with computers and necessary peripheral devices (phones, routers, printers etc.).
• Check computer hardware (HDD, mouse, keyboards etc.) to ensure functionality.
• Install, upgrade, and configure appropriate software and functions according to specifications.- Develop and maintain local (wired and wireless) networks in ways that optimize performance.
• Conduct or instruct reactive and preventive maintenance service on the hardware.
• Ensure security and privacy of networks and computer systems.
• Manage the Wi-Fi network and access points.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Organize and schedule upgrades and maintenance without deterring others from completing their work.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
• Coordinate LAN/WAN issues to ensure IT requirements are met.
• Coordinate telecommunication resources and support to job sites, project offices and clients.
• Perform project data management planning; ensuring access to project data is controlled.
• Control Acquisition, distribution, security, and archiving of all project related electronic information.
• Maintain and manage the IT inventory.
• Identify computer or network equipment shortages and place orders.
• Contact the telecommunication provider as needed.
• Able to troubleshoot the Access Control and CCTV hardware and software.
• Coordinate with the Access Control and CCTV SLA vendors.
• Ensure Data Recovery.
• Integrate new and upgraded systems.
• Upgrade and maintain a company's computer systems.

Experience

• 4 to 7 years In IT management

Knowledge

• Understanding of diverse computer systems and networks.
• Knowledge of internet security and data privacy principles.
• Stay updated on hardware and software they are dealing with.

Job Specific Specialty

• Understanding of networking, SQL VPN, SD-WAN, vLAn.
• Aware of IT architecture.

Technical Skills and Competencies

• Work Proficiency
• Work Management
• Cost Management
• System knowledge
• Document Control
• Coordination
• Compliance
• Incident/accident action (Report)
• Risk Management
• Sharing Experience Asset
• Problem diagnostic and solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills

Our benefits include

• Accommodation
• Transportation
• Flight Tickets
• Medical Insurance

Samsung E&A follows fair and merit-based recruitment practices. We do not charge any fees during the recruitment process.