IT Engineer

ServiceOne Limited is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1999 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. Our clients are government departments, non-government organizations, education institutes, multinational corporations, small and medium companies across various industries. Our services provide Consulting and Application Management Services, Digitalization of Workflow Management, Outsource Managed Services, Hardware & Software Maintenance, Project Management, Product Life Cycle Management, Secondment Services & etc.

We are a member of Expert Systems Holdings Limited (HKEX Stock Code 8319) .

To Stay true to ServiceOne’s ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company.

For more information, please visit our website at www.serviceoneasia.com.

💼ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains effective communication with the office users, customer IT team, retail operation team and store team

• Works with respective internal technologies teams and functions to ensure high quality of services and facilities rendering to retail operations

• Manages and works with vendors, outsourcers and contractors to provide services of (but not limited to):

  • Helpdesk

  • Request

  • Store projects

• Provides on-site services covering all operations in Singapore

• Manages IT devices deployment

• Maintains IT hardware & software inventory and life cycle.

• Other duties as assigned

✅SKILLS, KNOWLEDGE AND EXPERIENCE

• 2+ years of experience in a field or desk-side support role, with at least 1 year experience in luxury support.

• Strong knowledge of Windows OS, Microsoft 365, and desktop hardware.

• Customer centric and aims to deliver exceed expectation

• Strong analytical and problem-solving skills

• Able to work independently with minimum supervision

• Able to work under pressure and to meet tight schedules

• Ability to work independently and manage multiple priorities.

• Good communication skill in both spoken and written English.

• Able to speak in Mandarin and other dialects are advantages

We offer excellent career opportunities, attractive remuneration package and fringe benefits. If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking “Apply Now”.

(The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)