IT Executive

Salary: RM 2,500 – RM 3,000 per month

About the role

This is an IT support and supervisory role in a hotel environment, responsible for managing server infrastructure, network systems, and hospitality technology solutions.

Key responsibilities

• Network fundamentals, general network setup and device configuration

• Opera Cloud PMS administration and PMS troubleshooting

• Programming ADEL door lock systems and lock set hardware installation or other hotel brand door lock system knowledge

• Wi-Fi AP configuration and POE network switch configuration

• RANSNET HSG Gateway configuration

• Microsoft Windows server active directory administration

• Microsoft Windows 10/11 system administration, OS troubleshooting, and PC preventive maintenance

• CCTV camera installation and Network Video Recorder configuration

• Microsoft Outlook setup and configuration

• Ricoh photocopy machine user management and Ricoh scan folder setup on PC

Qualifications

• Accredited certifications in MCSA, MCTS/MCITP for Windows Server, MCDST for workstations and Cisco Certified

• Minimum of two (2) years of experience in IT support and supervisory roles, especially in a hotel environment

• Experience and knowledge in server infrastructure, fixing working desktop, firewall configuration, and networking

• Approachable and sociable personality with a positive attitude for customer hospitality