IT Executive (ID: 714404)

Salary: RM 3,500 – RM 5,000 per month

Location: Senwang

Industry: Glass Manufacturing

Working Hours: Monday – Friday (8:00 AM – 5:00 PM)

KEY RESPONSIBILITIES

1. Business System Management & Maintenance

• Oversee and maintain subsidiary modules in internal enterprise systems, including OA, ERP, MES, PDA scanner systems, and digital consumption systems.

• Conduct system testing, user training, bug reporting, and issue resolution for internal software applications.

• Gather business requirements for new system implementations, system upgrades, and rollout training.

2. Infrastructure, Hardware & Network Support

• Maintain and support office terminals, IT hardware, CCTV surveillance, and internal office networks.

• Regularly inspect and monitor the health, performance, and security of business system servers in the company’s data center.

• Manage and troubleshoot video conferencing equipment and internal telecommunication devices.

3. Operations & User Support

• Provide fast-response, daily IT troubleshooting and technical support across all departments.

• Maintain comprehensive IT documentation, inventory records, and system operation logs.

• Support ad-hoc projects and tasks assigned by superiors to ensure operational continuity.

JOB REQUIREMENTS

• Education: Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Information Technology, Computer Science, or equivalent.

• Experience: Minimum 3 years of hands-on IT experience within a manufacturing environment is required.

• Technical & Analytical Skills: Resourceful, proactive, and technically sound with strong problem-solving capabilities.

• Work Ethic: Strong time management skills, highly independent, and able to prioritize tasks under tight deadlines with minimal supervision.

• Flexibility: Willingness to work overtime (OT) when necessary for system updates, maintenance, or critical troubleshooting.