IT Executive
Summary
Internal IT support role at IDP Education in Jakarta: maintaining IT infrastructure and assets, ensuring compliance with IT procedures, and providing Tier 1 & 2 support for hardware, software, and networks (LAN, wireless, telephone systems). Involves ~25% travel to offices across Indonesia.
About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.
Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.
Learn more at www.careers.idp.comcation Limited
Job description:
Key responsibilities
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Ensure IT infrastructure operates as per design and meets business requirements
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Account for all IT Assets (Hardware, Software)
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Ensure IT system complies with software management regulatory requirements
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Explore and exploit IT infrastructure to maximize asset utilization
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Ensure IT Systems are in compliance with IT Standard Operating Procedure, IT Operation Procedure and policies
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Provide Tier 1 & Tier 2 technical support for IT systems, including software, system installation, troubleshooting of computer hardware, software applications and networking
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Perform testing and verification of IT infrastructure after serviced by vendor
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Support wireless LAN and LAN Network cabling in LAN/fiber repair and lay new labelling
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Manage telephone systems
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Travel within Indonesia to other offices (25%)
About you
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University degree in Information Technology or Computer Science
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Experience in computer maintenance and network administration
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Good command of English
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Good interpersonal and communication skills
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Good organisational skills
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Flexibility in adjusting to changing circumstances and working on a variety of tasks
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Demonstrated enthusiasm for learning and professional development
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Ability to work as a team and enthusiasm in research and new initiatives
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Strong commitment to professional integrity and ethical conduct
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Ability to work in a cross-cultural environment