IT Executive/ Senior IT Executive

Responsibilities

• Provide end-user support for Windows, Microsoft Office, M365, ERP T100 and other business applications.

• Troubleshoot hardware, software, application and system issues, and implement effective solutions.

• Support ERP T100, including report template creation and system customization. Training will be provided.

• Provide basic user training on applications, endpoint security, VPN and Microsoft 365.

• Support SQL/Oracle databases and Linux OS where required.

• Assist with purchase requisitions (PRs), vendor coordination and vendor management.

• Support the IT Manager in project coordination, IT documentation and system-related projects.

• Provide on-site IT support at company locations and perform ad hoc duties as assigned.

Requirements

• Minimum 3 years of experience in IT support, application support or a related IT role.
• Hands-on experience with ERP or MES systems is required.
• Knowledge of Windows, Microsoft Office/M365 and hardware/software troubleshooting.
• Basic knowledge of networking, IT security and infrastructure.
• Familiarity with SQL/Oracle databases and Linux OS is an advantage.
• Experience with T100 ERP, CrowdStrike, endpoint security and VPN is preferred.
• Good communication and interpersonal skills, with the ability to support end users effectively.
• Strong troubleshooting, investigative and problem-solving skills.
• Willingness to travel to company sites for on-site support.
  
  Other Information
  EA Reg No.: R1551305
  License No. 22C1076