IT Executive
Salary: RM 3,000 – RM 4,500 per month
Job Description:
Provide solutions & technical support to end-users on IT related issues.
Responsible for setup, configuration, maintenance, and troubleshooting of desktops, notebooks, databases, servers, network including firewall rules, IP configurations, LAN, WAN & intranet settings, firewall, switches, routers, VPN and production workstations.
Deploy and administer NAS storage, including user access control and storage quotas.
Perform routine daily & weekly Application, Email & Network File Server data backup.
Manage asset and inventory of IT-related hardware and software.
Ensure proper documentation and tracking of all IT infrastructure inventory list, license renewal, and hardware warranty renewal.
Address hardware and software faults/issues promptly to minimize service disruptions.
Schedule and perform regular system housekeeping to ensure optimal system performance.
Conduct cyber risk and network security assessment.
Research, propose solution or systems enhancement plan and provide advice for IT purchase.
Liaise with vendors for service upgrades, application maintenance and other support services.
Perform analysis, diagnosis and resolution of incident reported where possible for hardware, software, network, and application.
Track and monitor problems to ensure a timely resolution.
Manage documentation of work processes, system workflow and operating procedures including IT policies and its implementation.
Maintain and administer the company website, including content updates, website monitoring, and basic troubleshooting. Coordinate with web developers or hosting providers for website maintenance and issue resolution.
Support internal and external audits, including ISO 9001 compliance.
Perform other duties assigned as and when required.
Requirements:
Education level
Diploma/Bachelor’s Degree or its equivalent in Computer Science/Information Technology or other related background.
Experience
Minimum 3 years’ project experience preferably in manufacturing industry.
Knowledge
Must be able to speak & write in Mandarin, English, and Bahasa Malaysia."We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."
Good proficiency in using Microsoft Office
Technical Skills & Competencies
Possess knowledge in IT network, server, security and troubleshooting skills.
Job Types: Permanent, Full-time
Benefits:
Free parking
Meal provided
Professional development
Ability to commute/relocate:
Senawang: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Computer networking: 3 years (Preferred)
Language:
English (Required)
Mandarin (Required)
Work Location: In person