IT Field Engineer #JK
Benefits
- Attractive bonuses.
- Exposure to a wide variety of IT infrastructure and networking environments.
- Opportunities to develop technical and customer-facing skills while working on diverse projects.
Location:
Tampines (Required to travel to customer sites across Singapore)
Working Hours:
- Monday to Friday: 8:30am – 5:30pm
- Alternate Saturday: 9:00am – 12:30pm
- Standby support may be required depending on project requirements.
About the Role
We are looking for a proactive IT Field Engineer to provide onsite technical support and deliver quality IT solutions to a diverse range of customers. This role is ideal for individuals who enjoy hands-on technical work, problem-solving, and working in different customer environments.
Key Responsibilities
- Provide onsite technical support during customer visits.
- Perform installation, configuration, troubleshooting, maintenance, testing, and verification of IT systems according to work orders.
- Diagnose and resolve hardware, software, network, and infrastructure-related issues.
- Recommend suitable IT solutions to improve customers' network and system performance.
- Collaborate closely with the Sales and Post-Sales teams to ensure successful project delivery and minimize repeat service calls.
- Deliver excellent customer service to enhance customer satisfaction and retention.
- Build and maintain strong relationships with customers through professional technical support.
Requirements
- Higher NITEC or Diploma in Telecommunications, Information Technology, ICT, Networking, or a related discipline.
- Keen interest in providing onsite field support at customer locations.
- Basic knowledge of Windows operating systems, desktop support, networking, and system administration.
- Good troubleshooting and communication skills.
Interested applicants, please send your latest resume to jinkai@talentsatwork.sg or WhatsApp me at 98811690.
Talents@Work Pte Ltd (21C0501)
Tan Jin Kai (R23115830)