IT Field Support Engineer

Salary: £30,000 - 35,000 per year

• Own a vehicle and hold a full UK driving licence.
• Be based in central Scotland for travel across Scotland.
• Have experience in IT support, service desk or a managed services environment.
• Have good knowledge of Microsoft 365, Windows 11, Intune and basic networking.
• Bring a customer-focused approach, strong communication skills and troubleshooting ability.
• Be flexible to undertake extensive travel and occasional overnight stays.
• Be eligible to obtain and maintain Security Check (SC) clearance.

• Provide first-line IT support remotely and onsite across Scotland.
• Troubleshoot Windows 11, Microsoft 365, Intune, laptops, desktops, mobile devices and printers.
• Support customer sites, hardware deployments, user onboarding and equipment upgrades.
• Maintain IT asset records, documentation and service tickets.
• Build strong customer relationships and work closely with internal technical teams.

• Hardware
• Support
• Microsoft 365
• Mobile
• Security
• Windows
• Office 365

More:

We are recruiting for a hands-on Field Services Engineer to join a growing technology services business supporting customers across Scotland. The role combines remote service desk support with regular customer site visits, hardware installations and ongoing IT maintenance, with support from a wider remote team. This is a remote-working role with extensive travel, which may be particularly busy during new customer onboarding. Travel, accommodation and subsistence expenses are reimbursed, with expenses paid weekly. The position is Monday to Friday, 37.5 hours per week, on a rotating shift pattern that can be discussed. The salary is up to £35,000, alongside a range of benefits. We are acting as an employment agency in relation to this vacancy.

last updated 43 week of 2026