IT Finance Manager, Digital Technology Infrastructure

ROLE PURPOSE

The role requires a combination of technology-focused financial management, commercial acumen in technology investments, FinOps, and technology cost optimisation. The role combines financial expertise with technology, AI and analytics capabilities to optimise technology expenditure, improve technology investments and enable data-driven financial decision-making.

The Manager shall be able to engage credibly with Technology leadership and technical specialists, understand the financial implications of technology decisions, manage technology investments, and optimise technology and cloud costs without compromising requirements for security, resilience, availability, regulatory compliance and technology capability.

The FinOps & Technology Finance Manager is responsible for providing technology-focused financial management, commercial advisory and cost optimisation support for the Digital & Technology Sector (DTS). The role goes beyond traditional budgeting and financial reporting, requiring a strong understanding of technology cost structures, IT operating models, cloud economics, technology procurement, vendor commercial models and FinOps principles.

The role serves as a strategic finance partner to Technology leadership, helping to ensure that technology investments and operating expenditure are financially sustainable, commercially optimised and aligned with the organisation’s technology strategy and business priorities.

The FinOps & Technology Finance Manager will work closely with Technology, Procurement, Enterprise Architecture, Cybersecurity, Project Management and business stakeholders to identify opportunities to optimise technology expenditure, improve investment decisions, strengthen vendor negotiations and maximise value from technology investments.

PRINCIPAL ACCOUNTABILITIES (Key responsibilities and tasks that the role performs)

1. Technology Financial Planning & Management
   • Lead the financial planning, budgeting, forecasting and expenditure management for DTS, covering technology operations, infrastructure, applications, cloud, cybersecurity, software, hardware, managed services and technology projects.
   • Develop a detailed understanding of key technology cost drivers, consumption patterns, contractual commitments and technology investment cycles.
   • Provide Technology leadership with timely analysis of actual expenditure, forecast expenditure, budget utilisation and emerging cost pressures.
   • Develop financial models and scenario analyses to support technology investment and operating decisions.TERHAD
   • Challenge technology expenditure proposals to assess business value, total cost of ownership (TCO), affordability and longer-term financial implications.
   • Establish appropriate financial metrics and dashboards to provide Technology management with visibility over technology expenditure and trends.
2. FinOps & Technology Cost Optimisation
   • Establish and drive FinOps and technology cost-management practices across relevant technology environments, particularly cloud and consumption-based services.
   • Analyse technology consumption and utilisation data to identify cost inefficiencies, under-utilised resources, unnecessary capacity and opportunities for optimisation.
   • Work with Technology teams to optimise cloud, infrastructure, software licensing and managedservice expenditure while maintaining required levels of performance, resilience, security and availability.
   • Develop and monitor technology cost KPIs, including unit costs, cost per service, consumption trends, utilisation, licence utilisation and technology cost-to-value measures.
   • Promote greater transparency and accountability for technology consumption and expenditure through cost allocation, showback/chargeback and service-based cost reporting, where appropriate.
   • Identify opportunities to reduce technology costs through architecture optimisation, technology rationalisation, licence optimisation, vendor consolidation, sourcing strategies and consumption management.
   • Assess the financial implications of emerging technology models, including cloud, SaaS, AI and other consumption-based technology services.
3. Technology Procurement & Commercial Management
   • Partner with Procurement and Technology teams on technology sourcing, procurement and commercial negotiations.
   • Provide financial and commercial analysis for major technology procurements, renewals, outsourcing arrangements and strategic vendor engagements.
   • Review vendor proposals, pricing structures, licensing models, consumption models, escalation clauses, minimum commitments, rebates, discounts and other commercial terms.
   • Develop should-cost and TCO analyses to establish appropriate financial benchmarks for technology procurement and negotiations.
   • Lead negotiations with major technology vendors and service providers to achieve competitive pricing, sustainable commercial terms and appropriate contractual protections.
   • Identify opportunities for savings through volume commitments, multi-year negotiations, licence optimisation, vendor consolidation, competitive sourcing and contract restructuring.
   • Monitor technology contracts and commitments to identify upcoming renewals, unused entitlements, price increases and other potential cost exposures.
   • Provide financial input into make-versus-buy, insourcing-versus-outsourcing and alternative sourcing decisions.
4. Technology Investment & Business Case Advisory
   • Provide financial expertise in the development and evaluation of technology investment proposals and business cases.
   • Assess investment proposals based on TCO, lifecycle costs, expected benefits, financial sustainability and strategic alignment.TERHAD
   • Evaluate alternative technology options from a cost, value and financial sustainability perspective, while taking into account non-financial considerations such as resilience, security and regulatory requirements.
   • Support post-implementation reviews to assess whether technology investments have delivered their intended financial and operational outcomes.
   • Develop financial scenarios to support major technology transformation, modernisation and platform-renewal programmes.
5. Technology Cost Analytics & Management Information
   • Develop enhanced analytics to provide Technology leadership with a transparent view of where and how technology expenditure is being incurred.
   • Analyse expenditure by technology service, platform, application, vendor, contract, project and consumption category.
   • Establish technology cost baselines and benchmarks to identify abnormal expenditure and optimisation opportunities.
   • Provide forward-looking analysis of technology cost trends, including the impact of technology growth, new platforms, cloud adoption, licensing changes and vendor pricing.
   • Translate complex technology expenditure data into actionable insights for Technology and senior management
6. Financial Governance & Control
   • Ensure robust financial governance over Technology expenditure, investments and contractual commitments.
   • Strengthen controls over technology procurement, budget management, capital expenditure, operating expenditure and vendor payments.
   • Ensure compliance with the organisation’s financial policies, procurement requirements and delegated authorities.
   • Monitor financial risks arising from long-term technology contracts, vendor dependencies, foreigncurrency exposure, consumption-based pricing and technology investment commitments.
   • Provide assurance that Technology expenditure is properly planned, authorised, monitored and reported.
7. Strategic Finance Partnership with Technology
   • Act as a trusted finance partner and commercial advisor to the Technology leadership team.
   • Translate technology strategies and roadmaps into financial implications, investment requirements and sustainable cost models.
   • Challenge technology decisions constructively from a financial and commercial perspective while recognising the operational, resilience, cybersecurity and regulatory requirements of a bank.
   • Build strong working relationships with Technology leaders, architects, engineers, Procurement, Risk, Finance and business stakeholders.
   • Promote a culture of financial accountability, cost consciousness and value optimisation across the Bank
8. Technology Finance Process Reengineering & Cost Optimisation through AI & Analytics
   • Identify and drive opportunities to optimise Technology Finance, FinOps and technology investment processes through data analytics, automation and Artificial Intelligence (AI), with a focus on improving productivity, cost efficiency and financial management effectiveness.
   • Analyse technology finance processes, workflows, service data and expenditure patterns to identify inefficiencies, manual activities, bottlenecks, duplication and opportunities for automation.
   • Partner with Technology teams to apply AI, advanced analytics and intelligent automation to finance, procurement, and cost optimisation.
   • Develop data-driven insights and analytical models to support better financial metrics, ROI measurement, financial forecasting, technology cost optimisation and operational decision-making.
   • Identify opportunities to use generative AI and agentic AI to automate repetitive activities, enhance decision support, improve financial reporting and strengthen continuous monitoring of technology expenditure.
   • Establish appropriate productivity and process-efficiency metrics to quantify the benefits arising from AI, automation and analytics initiatives, including time savings, cost avoidance, process cycletime reduction and improved resource utilisation.
   • Work with Technology, Data, AI and business teams to develop and implement use cases that translate technology and financial data into actionable insights.
   • Support the development of a continuous-improvement culture by using analytics to identify emerging cost, productivity and operational trends and proactively recommend interventions.
   • Evaluate the financial and operational benefits of AI and automation initiatives, including business cases, ROI, cost avoidance and productivity gains, and monitor benefits realisation after implementation.
   • Develop financial management dashboards and analytics capabilities that provide Technology leadership with near-real-time visibility of financial, operational and productivity performance.

NATURE OF ACCOUNTABILITIES AND COMPETENCIES

Technical Competencies

• Emerging Technology
• IT Project Management
• Financial Accounting
• Research and Analytical
• Financial Analysis and Reporting

Critical Success Factor

• Strong financial management, budgeting, forecasting and management accounting capabilities.
• Good understanding of technology cost structures and IT operating models.
• Practical knowledge of FinOps and technology cost optimisation, particularly cloud and consumption-based technology services.
• Strong understanding of IT procurement, technology sourcing and vendor commercial models.
• Ability to analyse and negotiate complex technology pricing, licensing and contractual structures.
• Strong TCO, should-cost modelling and financial business-case capabilities.
• Ability to understand technology architecture and translate technical decisions into financial implications.
• Strong data analytics and financial modelling capabilities.
• Strong commercial judgement and negotiation skills.
• Ability to challenge technology expenditure constructively and identify opportunities for optimisation.
• Strong stakeholder management skills, with the ability to engage both senior management and technical specialists.
• Understanding of the financial and operational considerations associated with cloud, SaaS, software licensing, infrastructure, managed services and emerging technologies such as AI.
• Strong understanding of financial governance, procurement controls and risk management within a regulated financial institution.
• Strong understanding of AI, advanced analytics and automation opportunities within technology and financial processes.
• Experience in process analysis, process optimisation and data-driven continuous improvement.
• Understanding of generative AI, agentic AI and intelligent automation and their potential application to enterprise technology and finance processes.
• Ability to develop or assess AI/analytics business cases, ROI and benefits-realisation frameworks

Challenges

• Ability to work under pressure in meeting strict deadlines and beyond office hours when required.
• To prepare reasonable estimates and provide forward looking forecast about the department’s financial position and performance in facilitating the Bank’s strategy formulation and decision making

QUALIFICATIONS

Academic Qualifications: Bachelor degree or higher qualification in Finance, Accounting, Economics, Business, Technology Management or a related discipline. Professional accounting qualification (e.g. ACCA, CIMA, CPA or equivalent) would be advantageous.

Experience:

• Relevant experience in technology finance, IT financial management, FinOps, technology procurement, commercial management or technology business partnering.
• Experience managing or analysing significant technology expenditure in a large organisation, financial institution or other complex enterprise environment.
• Experience in technology vendor negotiations, contract commercial reviews, cost optimisation, cloud financial management, technology cost analytics and FinOps practices is required.

Knowledge: Strong proficiency in financial modelling, data analytics and management accounting