IT Frontline Support Technician II

Jub.com seeks an IT Frontline Support Technician II to deliver advanced technical support for our innovative software environment. In this role, you will handle Tier II incidents, troubleshoot hardware, software, and network issues, and ensure high availability of systems for internal users. You’ll manage escalations, document solutions, and collaborate with developers and engineers to resolve recurring problems. Working in a dynamic, learning-focused culture, you will contribute to process imp…