IT Help Desk Customer Interface with Security Clearance
Summary
Provide IT help desk support for Air Force Research Laboratory systems, troubleshooting hardware/software issues and ensuring secure operations across classified and unclassified environments.
SMS is looking for a Customer Service Interface (CSI) to support our ARTEMIS team. ARTEMIS VI provides comprehensive Information Technology support services to the Air Force Research Laboratory (AFRL) at Edwards Air Force Base, California. The team supports more than 500 personnel across both classified and unclassified research environments, ensuring the availability, security, and reliability of critical IT systems that enable the AFRL mission. The contract includes a wide range of technical …