IT Help Desk Intern
Summary
An IT Help Desk Intern at Brown & Root in Baton Rouge who supports end users by answering phone and email tech support requests, then documenting, tracking, and resolving issues under immediate supervision. The posting names no specific technologies, focusing on general technical troubleshooting and ticket handling.
Summary:
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responsibilities:
Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision. Primary job functions do not require exercising independent judgment. Typically reports to a supervisor.
Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.