IT Help Desk Specialist I

We here at Massman Automation in Alexandria, MN are looking for a problem-solver, people-helper, and technology enthusiast who enjoys figuring things out and making someone else's day a little easier. Every day, people across our business rely on technology to get the job done. When something isn't working, you're the person who helps get them back on track.

What makes this opportunity different?

• Every day brings something new. Troubleshoot technology issues, answer questions, and help employees find solutions.

• Make a real impact. Your support helps keep our teams connected and our manufacturing operations running.

• Build your IT career. Grow your technical skills, gain hands-on experience, and learn something new along the way.

• Be the person people count on. Turn frustrating tech problems into positive experiences.

  Ready to put your problem-solving skills to work?

  Join Massman Companies and help keep our people, technology, and operations connected.

  Apply today!

Education & Experience

· Professional degree in chosen discipline or equivalent experience, plus 2 to 4 years of related experience

Ability to work independently:

· Self-motivated to identify project and work related to their professional experience.

· Demonstrated ability to complete those projects with limited supervision.

· Proactively seeks coaching when needed.

Scope of Responsibilities:

· Some skills and capabilities have clear proficiencies and others are still developing.

· Usually serves as an experienced resource for new team members.

· Weekly work has some variation and complexity, requiring moderate problem-solving skills.

Business Impact:

· Optimizes professional and personal processes to improve accuracy and quality of output.

· The subject of work has a moderate impact on business performance.