IT Help Desk Specialist

- Manages and maintains company and branches network infrastructure (LAN, WAN). ·
- Designs and implements network security and traffic management strategies. · Manages network hardware (routers, switches, firewalls, etc.).·
-Administers the company's hotline system (e.g., Avaya, Twilio).
- Provides operational support for network and security equipment across all locations. · Manages relationships with telecom providers.
- Requires strong understanding of networking, security, hardware, system administration, and vendor management.

Requirements

- Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
- From 1 to 2 years of experience in related filed.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and resolve basic technical issues Proficiency in English.
- Excellent communication skills.