IT Help Desk Specialist (Tier II)

Position Title: IT Help Desk Specialist (Tier II) Location: Washington, DC 20515 Project Duration: Long Term Contract Key Responsibilities: Image, configure, and deploy Windows desktops, macOS systems, and mobile devices against security baselines; register and validate assets in inventory. Install, patch, and troubleshoot hardware, software, and peripherals across Windows and macOS, maintaining compliance with Zero Trust / Defense-in-Depth standards. Enroll and manage mobile devices (iOS, Andr…