IT Help Desk Support Specialist

Description Desktop Support Technician II Location: Irvine, CA Department: Information Technology Reports To: IT Manager Position Summary We are seeking a skilled and customer-focused Desktop Support Technician II to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will …