IT helpdesk cum Infrastructure Engineer (level 1 & 2) - KL

Salary: RM 4,000 – RM 6,000 per month

The engineer has to act as the general onsite IT helpdesk for user needs and provide prompt support during working hours. The incumbent has to perform Tier 1 and Tier 2 IT support services:

• Troubleshooting and resolution of end-user hardware and software issues

• Network connectivity and performance support (e.g. LAN/WAN, switches, cabling)

• User account administration, email setup, and access rights configuration

• Printer, VoIP, meeting room equipment, and peripheral support

• Installation, configuration, and updates for business applications

• IT inventory monitoring and incident documentation

• First 2 levels of escalation handling and coordination with Client’s internal IT teams or external vendors

• Providing IT-related data or documentation for internal/external audit purposes

• Responding to audit queries that fall within IT operational scope

• Assisting in policy implementation, access logging, and monitoring setup

Requirement:

• Must have at least 3 years of relevant working experience

• Must have a Diploma in IT computing

• Able to work as a team

• Good communication skill (written and verbal)

Office: Puchong

5 days work week

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap@hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101