IT Helpdesk/ Senior IT Helpdesk Support (multi-posts)

Job Descriptions:

• Support, maintain and test the New Office's IT applications, including conducting User Acceptance Testing (UAT) and follow-up on error reports for the electronic application processing system

• Assist in system administration, provide technical support on IT applications and equipment, and liaise with other departments and relevant stakeholders, such as financial intermediaries, etc. to resolve system issues

• Compile statistical reports

• Provide end-user IT support services, including help-desk service, supporting video conferences, and troubleshooting user problems
  

Job Requirements:

• Minimum 2-5 years of experience in a similar IT support role, preferably in the Information & Communication Technology industry

• Strong knowledge of hardware, software, and networking technologies

• Solid experience in system/ software testing and User Acceptance Testing (UAT)

• Ability to effectively communicate technical information to non-technical users

• Proficient in Windows, Office 365, and other common business applications

Job Applications:

Interested parties, please email your application with C.V. and expected salary

by clicking the "Apply Now" button

All information provided will be treated in strict confidence and used solely for recruitment purpose.