IT Helpdesk Support Specialist I

SimVentions, Inc., an employee-owned defense engineering and technology company, is seeking an IT/Helpdesk Support Specialist to deliver responsive technical support to internal users supporting Navy and defense programs. In this role, you will triage and resolve helpdesk tickets, troubleshoot hardware, software, and network issues, manage user accounts and permissions, and maintain workstations and peripherals. You will collaborate with engineers and cybersecurity staff, document solutions, an…