IT Helpdesk Support Specialist I

SimVentions, Inc., an employee-owned defense engineering and technology company, is seeking an IT/Helpdesk Support Specialist I to provide frontline technical support for our teams supporting Navy and defense programs. In this role, you will troubleshoot Windows workstations, software, peripherals, and basic network issues; manage user accounts; and resolve tickets via phone, email, and remote tools. You’ll collaborate with engineers and cybersecurity staff, follow security and documentation st…